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RETURNS & REFUNDS

Customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery by sharing clear photographs and an unboxing video.

Once the issue has been verified, we will arrange a suitable resolution, which will be replacement only.

Please note that we do not offer refunds.
 

As each product is handcrafted, minor variations in colour, texture, finish, and natural materials are an inherent part of its uniqueness and should not be considered manufacturing defects.
 

For any assistance, our support team is always happy to help and will work towards providing a fair and prompt resolution.

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