Shipping Policy
We take great care to ensure that every handcrafted product is carefully inspected, securely packed, and dispatched with attention to detail.
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Order Processing & Dispatch: Orders are usually shipped within 1–2 working days, subject to the type of product and its immediate availability. Certain handcrafted or made-to-order products may require additional processing time.
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Delivery Timeline: Once dispatched, courier delivery generally takes 5–7 working days, depending on the destination and courier service.
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Tracking Details: Tracking information will be shared once your order has been dispatched.
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Possible Delays: Delivery timelines may vary due to weather conditions, festivals, sales, courier-related delays, or other unforeseen circumstances beyond our control.
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Damaged Parcels: If your parcel arrives damaged, please contact us within 48 hours of delivery and share clear photographs along with an unboxing video so that we can assist you promptly.
Our team puts every effort into ensuring your order reaches you safely and in excellent condition, so you can enjoy a smooth and delightful unboxing experience.
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